Domestic rules

 

  • CONDITIONS OF ADMISSION
     
    Persons will not be permitted to enter or remain inside the establishment under the following circumstances::
     
    • The capacity has been filled by customers already inside the establishment.
    • At times outside of the normal business hours of the establishment’s different sales areas.
    • Customers are not permitted to enter the Parador’s restaurants or any of the ground floor areas in a bathing suit. To use the dinning room and bar/café, at least a short-sleeved shirt and shorts must be worn.
    • The person is under age according to the regulations in force.
    • The person does not meet minimum hygiene standards.
    • The person acts violently, particularly when he/she behaves aggressively or provokes arguments, causes dangerous situations, or inconveniences other customers or staff.
    • The person carries a weapon or other objects that may be used as such, unless he/she is, in accordance with that established by the specific applicable regulations in force, a member of the police and security forces or private bodyguards belonging to private companies, and has accessed the establishment as part of his/her duties.
    • When the person is consuming drugs, narcotic or psychotropic substances, or shows symptoms of having done so, as well as persons who show clear signs of being drunk or drunken behavior. Persons will be removed from the premises when they have deliberately damaged the facilities, caused disputes or disturbances, especially in response to complaints from other customers whose peace and privacy they are disturbing. In such cases, the hotel may call on the assistance of the competent police authority.
    • Persons will also be removed who, being of sound mind, attack, intimidate or humiliate hotel staff.
    • Persons with pets may not enter the establishment, with the exception of persons accompanied by guide dogs, in accordance with Law regarding the use of guide dogs by visually impaired persons.
    • Objects different from those common to and appropriate for tourists are not permitted in guestrooms.
    • Electrical or gas-powered devices are not allowed in guestrooms, with the exception of those used in personal hygiene such as electric razors, hair dryers, etc., as well as personal computers and similar appliances.
    • Use of mobile phones with cameras in the SPA and other areas is prohibited.
    • Children under 7 years old cannot use the SPA unless a child's schedule has been established. Children form 7 years old, must be accompained by an adult to use the SPA in the schedule of the brochure.
  • RULES OF THE HOUSE AND OPERATION:
     
    • Customers must pay for the services contracted when they receive their bill.
    • Personal checks are not accepted as a method of payment for bills. It is application the regulation 07/2012 "Limitations of cash": not may subscribe in cash operations with an amount equal to or greater than € 1,000 or its equivalent in foreign currency, neither total or partially.
    • If a person has consumed any food or drink at the Parador and is then subject to removal from the premises for the reasons stated in Point 1, said person must pay for what he/she has consumed as well as any damages caused.
    • The Parador can request a pre-payment guarantee by credit card for the services contracted, for the total cost of the reservation as well as any extras.
    • Two persons are not permitted to stay in a double room that has been reserved as a double room for individual use. In this case, the guest shall pay the rate for a double room occupied by two people.
    • The establishment has a safe where guests can leave their money and valuables. The hotel does not take responsibility for lost or stolen money or valuables that have been left in the guestroom or in the safe inside the guestroom.
    • Hotel hours begin at 14:00 pm on the first day of the contracted period, and end at 12:00 pm (noon) on the date indicated as the checkout date. Customers who wish to extend their occupancy beyond the time stated, without a prior agreement, must pay one day over and above the price of the room.
    • It is not allowed to smoke in the Parador except notable zones allow.
    • Guests are not permitted to consume food or drinks in the Parador that they have purchased outside the establishment.
    • Guests are not permitted to take food away from the buffet area.
    • Room service begins with breakfast and finishes when the restaurant and café close.
    • It is not allowed to use the swimming pool beyond the opening hours.
    • The seasonal pool and restaurant are exclusively for registered guests and those guests with express authorization from the Parador management.
    • Please respect the rules for use of the pool.
    • LNot throw paper on the floor or water, use the wasterpaper basket.
    • All customers who are using the pool must follow the instructions of the lifeguard and comply with the rules laid down in the internal regime regulations.
    • Not enter in the bather place with with clothes or shoes.
    • It is obligatory to have a shower before enter into the swimming pool.
    • Prohibition to enter the pool with animals, without prejudice to the provisions of the Law on the use of guide dogs by people with visual impairments.
    • Customers must present an identity and admission document when the Parador staff so require.
    • The clients of special events, will not be able to transit through zones reserved for the rest of clients lodged, nor other zones reserved to these without express authorization of the Direction.
    • If you wish to use the television in the television lounge or bar, please ask in the café.
    • Please ask for assistance if you wish to iron your own clothing. It is not permitted to iron over the bed or on the guestroom furniture.
    • The Parador is not responsible for damage caused to your car by other cars inside the parking as well as the personal belongings left inside the car.
    • It is prohibited walk barefoot in the ground floor areas due to the risk of falling.
  • RULES THAT PERMIT AND FAVOR THE NORMAL ENJOYMENT OF THE FACILITIES, EQUIPMENT AND SERVICES.
     
    • Towels found in the guestrooms are for personal hygiene use only and cannot be removed from the room. If you are planning to use the pool, ask for towels for these activities in swimming pool. It is not allowed to use the towels outside the Parador.
    • The parking garage is exclusively for registered guests of the Parador. If a car is parked there without authorization, the Parador reserves the right to have it towed.
    • Use of the parking area reserved for disabled persons must be justified by displaying the appropriate placard on the inside of the vehicle.
    • To avoid damages, cuts and other types of lesions, do not bring glass or other sharp materials into the pool area.
    • Do not put inner tubes, balls or rafts into the pool. If in doubt, please ask one of the pool staff members.
    • The use of deck chairs is free. These chairs cannot be reserved before the time the service begins. The Parador staff can take away deck chairs that have not been used for at least 45 minutes consecutively, when other persons are waiting to use them. Personal belongings left on the chair will be left with the lifeguard or reception.