FAQ's and Information

• Which Paradores offer this service?
   

  • Paradores in the mountains: Artíes, Bielsa, Cangas de Onís, Cazorla, Cervera de Pisuerga, Cruz de Tejeda, Fuente Dé, Gredos, La Gomera, Las Cañadas del Teide, Vic-Sau and Villafranca.

  • Paradores near the sea: Benicarló, El Hierro, El Saler, La Palma, Limpias, Málaga Golf and Ribadeo.

  • Paradores with history: Ciudad Rodrigo, Guadalupe, Jarandilla, Verín and Zafra.

  • City Paradores: Albacete, Benavente, Ceuta, Manzanares, Melilla, Tordesillas and Tui.

• What pets are allowed?
  • Very small, small or medium sized dogs and cats (maximum 25 kg). Only one pet per room is allowed.
• How much is the pet supplement?
   
  • The price supplement per night varies depending on the Parador. To make your pet feel at home, we offer a special bed and a water bowl. These rooms will also have an even more exhaustive cleaning protocol.
    Supplement €25: Albacete, Benavente, Cazorla, Cervera de Pisuerga, Ceuta, Fuente Dé, Gredos, La Palma, Manzanares, Melilla, Tordesillas, Verín, Villafranca del Bierzo and Zafra
    Supplement €30: Arties, Benicarló, Bielsa, Cangas de Onís, Cañadas del Teide, Ciudad Rodrigo, Cruz de Tejeda, El Hierro, El Saler, Guadalupe, Jarandilla de la Vera, La Gomera, Limpias, Málaga Golf, Ribadeo, Tui and Vic-Sau.
• How can I make my reservation?
  • Reservations of this type can only be made by calling the chosen Parador directly or by calling our reservation centre.
  • To stay with your pet it is necessary to inform the Parador at the time of booking, as Pet Friendly Paradores are subject to a limited number of pets per night. Depending on the characteristics of the Parador, pets may be subject to a specific room category and space. All of our Pet Friendly Paradores have a pet friendly accommodation policy. It is essential to find out about the conditions and rules of coexistence for the use of the services in each Parador.
• Can I access the restaurant with my pet?
  • We do not allow pets in any of our restaurants, although in some establishments you can access the gastronomic space located on the outdoor terrace. Always consult the Parador beforehand.
  • 
    Access rules for the pet:
  • Be secured with a strap.
  • Present appropriate behavior and hygiene status.
  • Do not come into contact with the establishment staff, as well as with the table surfaces.
  • You may only drink in drinking fountains designated for this purpose.
• These are some measures common to all:
  • Dogs of dangerous or potentially dangerous breeds are not permitted.
  • While on the premises, the pet must be kept on a leash, carried in arms or in a carrier.
  • The pet must not be left alone in the room.
  • Dog waste must not be deposited inside the Parador.
  • The owner must provide proof of a valid health record with vaccinations and the insurance required by the applicable regulations at all times. Foreign-registered pets must have a European Pet Passport.
• Contact telephone numbers:
  • Booking Center: 91 374 25 00
  • Parador de Albacete: 967 245 321
  • Parador de Artíes: 973 640 801
  • Parador de Benavente: 980 630 300
  • Parador de Benicarló: 964 470 100
  • Parador de Bielsa: 974 50 10 11
  • Parador de Cangas de Onís 985 849 402
  • Parador de Cazorla: 953 727 075
  • Parador de Cervera de Pisuerga: 979 870 075
  • Parador de Ceuta: 956 514 940
  • Parador de Ciudad Rodrigo: 923 460 150
  • Parador de Cruz de Tejeda: 928 012 500
  • Parador de El Hierro: 922 558 036
  • Parador de El Saler: 961 61 11 86
  • Parador de Fuente Dé: 942 736 651
  • Parador de Gredos: 920 348 048
  • Parador de Guadalupe: 927 367 075
  • Parador de Jarandilla de la Vera: 927 560 117
  • Parador de La Gomera: 922 87 11 0
  • Parador de La Palma: 922 43 58 28
  • Parador de Las Cañadas del Teide: 922 386 415
  • Parador de Limpias: 942 62 89 00
  • Parador de Málaga Golf: 952 381 255
  • Parador de Manzanares: 926 610 400
  • Parador de Melilla: 952 684 940
  • Parador de Ribadeo: 98 212 88 25
  • Parador de Tordesillas: 983 770 051
  • Parador de Tui: 986 600 300
  • Parador de Villafranca del Bierzo: 987 540 175
  • Parador de Verín: 988 410 075
  • Parador de Vic-Sau: 938 122 323
  • Parador de Zafra: 924 554 540